Bubblegum tournament disappeared

Thanks for your help, my ID number is 10685050890.

I'm sorry to hear that @wjlacey! Can you please leave your game ID here on this page so the studio can work on this on Monday?

Lost my boosts and bubblegum. Gutted, four days now

CCFS_Friend

Same problem here as well. Before reading this thread I did the dumbest thing... I uninstalled & reinstalled my game and lost all my boosters :'( Game level is safe but was still sad to loose all the goodies.
My ID is 3941815260.

Hello @stramonium @caambuj and @PummyRaj ! 🤗

My BGT event disappeared yesterday and has not returned despite all troubleshooting. My ID is 8304361054. Thank you!

Thanks PummyRaj!!

My User ID: 10392764071

Hello @caambuj and @stramonium I am sorry to hear that the Troll is being mischievous and giving you troubles

Since "clearing cookies/cache and restarting your device" was a not a successful step for you guys, please post your game user ID number with the help of This Link Our Friends Community Manager will be looking into it after the weekend

Talk to you soon! Have a great rest of the day/evening!

P.S: Glad to see your old profile back, dear Ambuj

God for you caambuj and thank you for trying to help!
Have tried it and all other things suggested. But it has never worked for me. The last time they ran the BGT event I had it the first day, then it disappeared without a trace and came back the last day, without me doing anything. I can only hope that eventually it starts working again, it's sad not to be able to have events.

How is it for you others who have problems with the BGT event, did you have the last two events, odds helloween clothes and star chase???

caambuj

Hi all!
Same prob came to me several times but the event re-appeared when I log out & log in after 15 seconds. Although its not a logical solution but it worked for me. Hope It can change your fate also☺.

I got BGT event yesterday.
Was very happy and surprised, never thought I would get another chance. But today due to new updates, I restarted the computer and .... yes, not quite hard to guess, gone again !!!

Just like last time.
Maybe I should add that I didn't get the last two events either.

My ID is 6391558549

Hello @bluesalvia @Sweatherby @Nonni2019 @sdennis123 Very Sorry to hear that

Can you please post your game user ID number with the help of This Link

Our Friends Community Manager will be looking into it after the weekend

Thanks a lot for your patience! Have a great rest of the day/evening!

Well I got it back and now its gone again!!!!😭😭😭😭

The tournament has disappeared for me as well and I did the clear/restart/play and it is still gone

Hello @bluesalvia @Sweatherby and @Nonni2019 Hearty Welcome to the Candy Friends section of our friendly King Community

I am very sorry to hear about the issue in your game!! Can you please clear the cookies/cache --> Restart your Device --> play one or 2 levels and see if the event is back?

Please let me know if it worked or not! I will try to find out more details from the Team, but you will have to wait till tomorrow to hear back from me as the team is our for the weekend!

** If you tap on "Type your Comment" box located below, you will be able to write back

Hope everything works out and you will receive the event back!

Nonni2019

Mine too

Ughhh!

My BGT is gone also

Welcome! 👋

New here? Sign in or create an account to join the fun.

Accepted answers

All comments

My BGT is gone also

Nonni2019

Mine too

Ughhh!

Hello @bluesalvia @Sweatherby and @Nonni2019 Hearty Welcome to the Candy Friends section of our friendly King Community

Hope everything works out and you will receive the event back!

The tournament has disappeared for me as well and I did the clear/restart/play and it is still gone

Well I got it back and now its gone again!!!!😭😭😭😭

Hello @bluesalvia @Sweatherby @Nonni2019 @sdennis123 Very Sorry to hear that

Can you please post your game user ID number with the help of This Link

Our Friends Community Manager will be looking into it after the weekend

Thanks a lot for your patience! Have a great rest of the day/evening!

My ID is 6391558549

Just like last time.
Maybe I should add that I didn't get the last two events either.

caambuj

How is it for you others who have problems with the BGT event, did you have the last two events, odds helloween clothes and star chase???

Hello @caambuj and @stramonium I am sorry to hear that the Troll is being mischievous and giving you troubles

Talk to you soon! Have a great rest of the day/evening!

P.S: Glad to see your old profile back, dear Ambuj

Thanks PummyRaj!!

My User ID: 10392764071

Hello @stramonium @caambuj and @PummyRaj ! 🤗

My BGT event disappeared yesterday and has not returned despite all troubleshooting. My ID is 8304361054. Thank you!

CCFS_Friend

Lost my boosts and bubblegum. Gutted, four days now

I'm sorry to hear that @wjlacey! Can you please leave your game ID here on this page so the studio can work on this on Monday?