AnnR63 Newbie

Thank you for your help. As of late today I believe it’s all sorted. FYI - I had to delete and reinstall the apps to get connection so I have lost any progress I made during that time as it didn’t save to my account but I can live with that. The games that hadn’t saved my progress - because I had a phone issue, we didn’t…

Thanks for your assistance. Ok, I have cleared cache and cookies. I have uninstalled the games that had not saved my progress and reinstalled. I was too scared to re install the ones where my progress has been saved in case I lose it. So far by doing that, nothing has changed with reclaiming my progress but I think I may…