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BatmomVA Level 2

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  • Sorry I had a little blowout above. I've had 4 migraines in the last 36 hours and even my hair follicles are a little testy and witchy.
  • @channie8 Is there are reason I keep getting the same requests via email from support in the same email reply chain? 17 hours ago I tried different browsers, cleared all caches and cookies, tested Chrome, HTML5, and sent screenshots of all errors and tests. It's probably been the fifth time I've been asked since last week…
  • @channie8 Tried again just now, still getting error. I wish we were in the same country as well! I may not be all that fantastic, just a lot of experience herding teenagers as a marching band chaperone and color guard coach, you learn a heck of a lot of patience as a mom and parent volunteer! LOL
  • @channie8 I heard from support again, much better, they finally told me that I never actually had a King.com account in the past and we got a new account set up and all is synched. I went through all of the other steps they asked for and still no go. I sent all the screenshots they asked for if Jelly still didn't work, so…
  • @channie8 Well, I finally heard back from Support, a nice automated email saying that they hoped my situation was resolved and that the ticket would be closed in three days if no reply. Nothing about the screenshots or my game ID or how to retrieve my old King.com login to sync the game since I no longer have the old email…
  • @channie8 Just to let you know, if you tag me and I don't answer, I have also developed, in the last 2 weeks or so, cluster headaches that are from the pits of hell itself, So it may not be that I'm ignoring you, just bashing my head against a wall to make it feel better. I also found my perfect B&B chair. (Back and Butt).…
  • Still have this, just checked a few minutes ago.
  • @channie8 I just noticed you asked if I got a response on my game ID. Support has not emailed me back since I sent them the screenshots and game ID two days ago. Bummer. 😕 I am now heading out to find a new computer chair that doesn't hurt my back and my butt, LOL
  • @channie8 UPDATE: I fixed the WebGL problem using a fix I found in WebGL support, so if anyone else has this issue, they need to try the solution of entering chrome:flags into the address bar and enable "Override software rendering list". It will reload Chrome. I got everything back EXCEPT Jelly and am now getting the…
  • @channie8 Hey look, I finally figured out how to tag you in the post! LOL I'm proud! I just went to Jelly to see if anything was working and now I am getting a new error message. I clicked on the WebGL link in the message and it says it doesn't respond. So I went to play Soda and got the same message. WTH is going on?…
  • I have truly enjoyed talking with you as well, it's made a frustrating experience bearable. I'm sorry I haven't responded in the last day or so, my dog is fine, just one spot has had a hard time healing and they are keeping a really close eye on it. I had an eye appointment yesterday and my eyes were dilated and I couldn't…
  • I've actually been doing that too, sigh. I haven't heard back since the last time I replied, so taking a headache and mental health break for a bit. Again, your willingness to help and be patient with ME is awesome. You have my undying gratitude.
  • So currently, I am theoretically beating my head against a wall, LOL Apparently none of the options they have given me are available to me. Grrrrrrr, LOL I sent them some screenshots and my game ID, maybe that will help.
  • That's who I am talking to now via email. I think they might have finally understood and given me a solution. I have to run my dog to the vet for a recheck from pulling some of her teeth a few weeks age, I will try it when I come back. I'll let you know what happens, thanks!
  • I'm conversing with support and currently running in circles as I have no idea what my original email and login are and probably don't have access to the old email that is years old. They keep asking me to put the old email into the "reset password" box and I literally can't do that and get a reset email. I have requested…
  • Okay, here is the deal so far, I can't log in to King.com with the same credentials as the Community. It says my password or email is incorrect. I have sent a message to support to see if they can figure it out as I don't see anywhere to create a new account. So far it means I can't try your fixes that you so generously…
  • I'm sorry I didn't post yesterday, I am having some headache issues and didn't get online at all. I am working on it right now and it's proving to be a mystery, I'll let you know in a bit.
  • I think I had a king.com account awhile ago, but I signed up for King Community separately and now I can't remember my old login to change things. It's 12:30am here now. I'm assuming since you said good morning a little while ago, we are in very different places, LOL I have a doctor appointment in the morning and then I…
  • Is the login in different on King.com from the King Community? There is a little trouble there, but I'm working on it. Just waiting on an email.
  • I get that from my mom too, LOL Thanks again!

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