Cezdiamond

Community Manager

Hello everyone! Welcome to our community :-) We like to test all of our features in our game. So you may sometimes find that you do not have a feature that your friend has. In fact, every in game feature is a delicate testing phase which is available to randomly selected players only. To ensure the functionality of the…

Hello! Welcome to our sweet community. Please see thread here for a discussion on level 723. Thanks! 

Hello! Welcome to our sweet community :-) Please see this blog here on how to move progress from one device to another. Thanks! 

Hello! Welcome to the community. Please see this thread here for a great answer from one of our community members! Thanks! 

Hello! Welcome to the community. If you are playing on mobile the language will be set by the language of your device :-) So be sure to set your phone language in the language you wish to play in. Thanks!

Hi Serina Welcome to the community! Can I ask if you are playing on King.com? I have seen one or two players report the same problem here too and wanted to see if there was a pattern. Thanks!

Hello everyone! I am really sorry but Candy Crush Saga is not officially available for Blackberry devices so we are unable to offer support on this. Apart from reinstalling (please note you will lose your Boosters) I am not sure of any other troubleshooting tips to advise for this. Thanks!

Hi @keekee1 what device are you playing the game on? Do you mean the app icon has disappeared? Can you check in the apple/play store and see if it is still downloaded? Thanks! 

Hi everyone- I have been given a suggestion by our game team, I will contact you privately to check your account :) 

Hi everyone! So it looks like this problem is only on King.com this is really interesting information. I will send you both a message so that I can check your account, thanks! :)