Cezdiamond

Community Manager

Hey @Plyzon I am really sorry I do not know the answer to this, but I will see what information I can find out. Thanks! 

Hello @pipple05 please see our full guide here If the steps do not help you, there is information at the bottom explaining how to contact the team who can help you with this. Thanks! 

Loving hearing about what everyone is getting up to, keep them coming!!

Hi all! I am speaking with the game team, they are still working hard on this, we hope to have an update soon. Thanks so much! 

If you need to use the contact form please also be sure to select the correct options in the form so that your email will land in the correct queue. Thanks!

Hi welcome to our community! Boosters are saved to your device and not the game data, so you can use them when offline too. Boosters will only be available on the device that they were purchased on. This does mean that any updates, crashes or device changes can cause these items to be lost. For this reason we do not…

Hi @vansrock welcome to our community! Please see our full purchases guide here :) Thanks! 

Thanks @Elsa Hi @Janden07 please see our full guide on the Buddy Challenge here How do I opt-out? If the rewards and fun of the Buddy Challenge aren't something that appeals to you, don't worry - you can switch this feature off. To do this, take the following steps on a mobile device. * Open Candy Crush Saga * Before…

Hi @nmahieu welcome to our community! Let's see if we can get you back on track! Please see our full iOS troubleshooting guide here If these steps do not work, you may need to check that your iPad is still fully compatible with our games, this guide here can help you. Thanks! 

Hi @gostomuitodejogar welcome to our community. For all problems relating to lost progress or levels not saving, please see our full guide here Thanks!