Comments
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Same problem i was on level 500. I was not logged into fb. Let me send you a private message through King Care. Thanks!
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Have you an chat based of this game? The private message is within King Care, please look for the envelope in the top right hand corner of the screen. Thanks!
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Same here with 2703! This is a nightmare... Hope there's a fix ASAP. Please make sure that you have the latest update. Thanks!
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Yesterday's update seems to have solved the issue, at least with 2703. Sure took a while... Thanks for sharing with us :-)
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Hi. I have the same issue. I signed in using Facebook, but now I am back at level one, while I was actually at Level 616. Could you please help me in restoring my progress? I will send you a message also :-)
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@cezdiamond hi! I have the same problem. I wanted to save my progress so I created a Facebook to sync it and lost all my previous progress. I went from level 940+ back to level 1! Please help me! I was not registered with facebook or email before. Is there a chance to get my progress restored? I will send you a private…
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I have the same problem. Did you solve it? Please could you try to progress via desktop?
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Thank you, I had to update my browser! Thanks, glad you are back on track!
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The same has happened to me!!!! I was approximately on level 698 and made a Facebook, so I could log in and transfer my game across to my new phone. All of a sudden I'm back to level 1 on both devices! Please help!!! Hi Maureen- I will send you a private message. Thanks!
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I am hoping for help with this too! I synced with FB and had no problems with reloading all my levels with Candy Crush Soda and Candy Crush Jelly, but my original Candy Crush app sync from FB only restored me to level 35. I was somewhere in the 1800s!! I will send you a message :-)
