Comments
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@cezdiamond I posted a similar question but haven't gotten a response. Please send me a message for a fix, as I have to turn in my old phone very soon! Here's my original post: Lost Level Progress, Can't Sync New Phone I can't get my progress back on Candy Crush Saga or Candy Crush Soda. I did not have an account before,…
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So it is the one in the companion screen. Let me pass this on for you and they can check your account. I don't think there is a requirement to unlock it and you are certainly high up enough. Thanks for sharing!!
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Mine is working now. No more block, so I`m sure they got it fixed. Thanks for sharing, we hope it is fixed now :-)
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agree and have posted about this---I wish they would actually poll the players before changes are made Thanks for the feedback, you are in the right place to be heard. Thanks!
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This has been resolved by someone on the Facebook page. Thank you. Thanks a lot for letting us know :-)
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Hello, Tried Again today and always nothing. Something possible ? I have escalated this thanks
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I had to start the last level all over again Hi Nikki- I will send you a private message.
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Hi! Where are you? I wrote to you 3 weeks ago and still no answer in direct msg... Please check again, can you see or reply to my message? Thanks!
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I have the same issue.. not registered by email and have lost my progress from about 1485 when I sync with Facebook it takes me back to level 1. ☹️ Hi Leah- I will send you a private message, please check for the envelope. Thanks!
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you know who to fix this? Let me know if you need a hand :-)
