Candy Crush Saga

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Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Password recovery

Eristale

Hello,

after a phone change i can t remember my password.

i m sure about my email adress like my picture and name appear and i have a password recovery to 2015 on my old mail.

i tried mail recovery but didn t received any things.

Thanks to find me a solution.

Accepted answers

Eristale

Hello,

after tried 3-4 Times all the days,today it works !

don t know why, but thanks and have fun in game !

All comments

Cezdiamond

Hello,
Tried Again today and always nothing.
Something possible ?

I have escalated this thanks

Eristale

Hello,

after tried 3-4 Times all the days,today it works !

don t know why, but thanks and have fun in game !

Eristale

Hello,

Tried Again today and always nothing.

Something possible ?

Cezdiamond

Hello,
i tried again 3 Times, checked after 1 hour and always nothing.
Maybe it can be manually by someone from king ?

Please could you check the Junk mail too? Thanks!

Eristale

Hello,

i tried again 3 Times, checked after 1 hour and always nothing.

Maybe it can be manually by someone from king ?

Cezdiamond

Hi Eristale- Thanks for posting on King Care. We noticed that a few players were not receiving their password resets, but this should be resolved now.

Please could you try this again now?

Thanks!

Welcome! 👋

New here? Sign in or create an account to join the fun.

Accepted answers

Eristale

Hello,

after tried 3-4 Times all the days,today it works !

don t know why, but thanks and have fun in game !

All comments

Cezdiamond

Hi Eristale- Thanks for posting on King Care. We noticed that a few players were not receiving their password resets, but this should be resolved now.

Please could you try this again now?

Thanks!

Eristale

Hello,

i tried again 3 Times, checked after 1 hour and always nothing.

Maybe it can be manually by someone from king ?

Cezdiamond

Hello,
i tried again 3 Times, checked after 1 hour and always nothing.
Maybe it can be manually by someone from king ?

Please could you check the Junk mail too? Thanks!

Eristale

Hello,

Tried Again today and always nothing.

Something possible ?

Eristale

Hello,

after tried 3-4 Times all the days,today it works !

don t know why, but thanks and have fun in game !

Cezdiamond

Hello,
Tried Again today and always nothing.
Something possible ?

I have escalated this thanks

Jugar
VVamos
Kohls ads not working.
Kohls ads features are dead at the top. Cannot push ,receive reward x, as it doesn't acknowledge click. Been happening for months. lost hundreds of gold bars and plays plus specials….wrote to customer service they ignored emails. Can't be the only one kohls doesn't work on. Newer Samsung phone and also happened on my…
frozen
I’ve completed level 18740 twice and still can’t progress to next levrl
الاعلانات
لماذا لا توجد اعلانات تساعد في كسب المزيد من الوقت?
15600660656
During gameplay, ads keep popping up and going out, and they don't even give out frisbees as gifts. They used to give frisbees, but even that's gone now. Please fix this ad bug. I couldn't finish the levels because of this game, and I lost a lot of gold – I estimate around 500 gold. How can I get that much back? I couldn't…

Welcome! 👋

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Quick Links

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Recent Announcements

🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
⛔ Under Investigation: Episode Race counter isn’t advancing and my progress is not syncing
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
❓ Having issues and need help with your Candy Crush Saga? Start Here 😉
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…