Cezdiamond

Community Manager

Thanks @Elsa yes @ferrariste87 it is currently a test, so if you do not have it now hopefully you will have it in the future :-) 

Thanks @Somegirl I am forwarding the feedback weekly, and I will pass on the feedback from the Facebook posts too. Thanks a lot! 

Thank you for your post. As your query relates to advertising in our game, we would kindly ask you to contact our Customer Service team via this link: https://soporto.king.com/contact

Hi @Somegirl regarding this ad- this does breach editorial guidelines, as we do not allow political messaging or advertising. This has been passed on and I can confirm that this ad has been blocked for breaching our advertising policy. Thanks!

Thanks, let me know :-) 

Hi everyone- I have checked this with our advertising team. We have an advertising editorial and approval policy in place and this advert does not violate this policy. I actually checked this myself too, and this is a mystery game which is rated PG 13+. Advertisements within the game allow us to grow and continue to create…

I will look into this, thanks

hi @Mich1 are you playing on King.com? It looks like there could be a problem for some players here. Do you have access to another device/platform where you can check this? Thanks! 

Hi @Stuart my team have told me that they have now got in touch with you by email to help resolve this case. Thanks a lot! 

Thanks everyone! New contest now live here