Cezdiamond

Community Manager

I've got the exact exact same problem with me and my mom! She increased like hundreds and hundreds of levels, since she somehow sinked with my progress. Can you please also help me with this? We would really really appreciate that!! Hi Celine- I have sent you a private message, I hope the problem is now fixed :-)

Hi Rita. I have the same problem. Can you share the information they sent you with me? I haven't read King's response to anyone's question besides yours. Thanks. I will send you a message too so that we can check your account. :-)

I 'm having same problem as Shirl. could somebody please help stuck on lvl 40 waiting for timer. Hi John- I am really sorry that you are experiencing this problem. I will send you a message too.

Hi thanks but there is no message there. Is it in the CC game? Nothing there. Hi Paula- The message is in King Care itself.Please find the envelope icon in the top right hand corner of the screen.

Dear Cezdiamond moderator, How can you show this as solved? Others have the same problem, but we have no fix! Please help or get someone who can. Hi cinbugg- We did not mark this as solved I am sorry. If another player marks an answer as solved, we are unable to change this. I have sent you a private message, please click…

Hi there- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. Have a sweet week! :-) Hi Diane! Not to worry, I will send you a…

I have the same problem helped thank you me Hi Regison, I will send you a private message too :-)

This is the same issue I'm having how do I fix it Hi Jennifer- I will send you a message too :-)

Hi Cezdiamond, I have tried the above and it failed, but I tried logging out and closing the game then when i reopened the app I only logged in to King acct instead of Facebook then my treasure chests appeared again. I completed all the chests before logging back into facebook. Thanks for letting me know, I am glad that…

Hi Carol- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. Have a lovely day :-) Hi there, please check your messages, you…