Cezdiamond

Community Manager

Thanks for getting my game off my friend's iPad. However, my friend now has lost her progress to Level 590. Can you restore this for her? Again, they don't have or want a FB account and only play CC with their iPad using the App Store app. Thanks. Hi Richard, I am glad these steps helped. In order to help your friend I…

No one is asking for an entitlement, just a simple request. If King wants to say no, fine...but at least giving us the courtesy of an answer one way or the other won't break them. We'll take it from there. Hi Ronda- Thanks for your feedback. We have listened to our players, and we are working on an update now. :-) Thanks!

Thank you all so much for taking the time to highlight your feedback regarding this level. Here at King we value the thoughts of our loyal players. We have passed these suggestions on and this level will be updated for the next release. :-) Hi all! We are working on an update right now, these always have to be approved by…

Hi Pat! Welcome to King Care. I am really sorry that you are having some difficulties installing our game. Let's try to fix this together. Please update the OS on your device. Navigate to Settings - About Phone - System Updates - Update. Please see the following video for help doing…

I am sorry but is it the messagebox in the game itself because there is no message there or where do i find the inbox message Hi- If you open King Care on a desktop on the top right hand corner next to "Log out" there should be a white envelope. :-)

I ended up uninstalling it, then reinstalling it this morning, so I guess updating it worked, Thanks! Great! I am glad that you are back on track. :-)

Same problem here. I have windows 10. I have tried using firefox, chrome and internet explorer and all 3 are doing it. Thanks janste1!

Same problem. Windows 10, tried multiple browsers, does the same on all. Seems to be happening since the latest flash update Thanks Shelli.

Windows 10, Firefox, don't know the graphics card but have never had this problem, level 1421. Thanks a lot David! :-)

Thanks for the quick reply. I am using windows 10 home. Internet explorer.. Intel HD graphics. I am currently on level 1400 Thanks so much!