Laura_Grosvenor

Champion

OK thank you for that screen shot JD! I will bring this to the Moderator's attention since it may be very relevant to someone else, or if it happens to you again. No worries--I will send this to her right now for you. I forgot that the mobile site is a little different. I don't use the mobile site when I do King Care…

You will need to go here Purchase Issues for this. Make sure you go to the bottom and click the help link and explain exactly what had happened. Thanks and have a great day!

Yes, Kasie, even those are meant to be used because of how they are stored on your device, not the King servers. If anything happens (a crash...an update...clearing the data, etc.) those boosters are lost. Thanks for writing and have a great day.

YAY!!! I am so happy to hear! Keep on poppin' those bottles and have a great day!

Hello Jacosweeet. Some of the levels are being complained about and I will add this post to the Moderator's list of possible problem levels to take to the Studio. Thanks for your post!

Hello Kasie! I will let the Moderator know about this, but I can't promise anything as boosters are stored locally and are meant to be used pretty quickly. Thanks for writing and have a nice day.

Theresa, you will have to contact the Team here Lost Levels and make sure you use the contact link on the bottom and explain exactly what is happening when you contact them. They will help you further there. :) Thanks for writing and have a great day.

Hello Maria. Which game is this on--Soda or Saga? I need to know so I can contact the right Moderator. Thanks and have a nice day!

I am sorry to hear this teabag. Did you recently update the game or reset the data? The boosters are meant to be used immediately, as they are stored locally on your phone/tablet. I will let the Moderator know, but I can't promise anything. Thanks for writing and have a good day!

Hello there Adamsdawnm. I will pass this on to the Moderator, who can help you further with this. I will make sure that he sees it as soon as possible! Thanks for writing and have a great day!