PrettyBubbles

Moderator

Hi my friend yes please as soon as you hit your next chapter that will be the screenshot I will use 💓

Hi my friend you are very welcome Yes I am aware that loffi gummy has now taken over the escalation as we have had more reports Fingers crossed 🤞 for an early solution 💓

Ok let me know how you get on We did have an issue with notifications but has since been fixed Please check you have it ticked in your preferences and close down then leave your device off for a moment or two 💓

Hi my friend thank you I will pass this on to the team I have already raised this issue as other players reporting so it is currently under investigation 💓

That is perfect my friend 💓

Hi my friend I just need the ref number off your email to customer support 💓

Hi my friend Please try logging out and leaving your device off for a moment or two let's see if this resets it for you 💓

Yes it is frustrating when you have inactive players but unfortunately all you can do is keep sending your requests 💓

Hi my friends I need to see the starting map of you next new chapter before you begin playing it You then only need to post the same map before the contest ends You do not need to collect any more golden pins it will be how many you get in one chapter Hope this helps Please let me know if you need further information 💓

Hi my friend Please report this to customer support as this helps us with escalation If you do not receive an acceptable answer then please provide the ticket/reference number off your email If they refer you back to the community please reply letting them know that we have referred you for further assistance 💓