Randle

Hey Brianj, I suggest you specify the exact make and model of your Asus tablet. A quick search on the web can then tell anyone your device´s specs and if they are still good enough or not. From my personal experience I can tell you that a 3 to 4 year old device might not be able anymore to play their games. I hardly know…

in My Asus tablet has stopped playing all your saga games Comment by Randle October 2016

Hey Anja, Maybe start by clearing cache and doing a restart on your PC. Try playing in Google Chrome and leave other tabs and programs closed.

in Why I can't see the progress of my friends on pet islands? Comment by Randle October 2016

I´m afraid anybody could state that and hope on a prize. What happened? https://care.king.com/en/candy-crush-saga/has-anyone-won-the-jackpot-on-the-spinning-booster-wheel-in-candy-crush

in Like others on this forum, I just hit the jackpot today and got nothing. What gives? Comment by Randle October 2016

Hey Jonathan, I did find the main post about these timed candies and they did post an update recently; https://care.king.com/en/candy-crush-saga/time-bombs-not-dropping-on-1955 Our wait will be on the fix that will be released in the next update

in Level 1694 Comment by Randle October 2016

Hey zipperman101, Try the usual stuff like clearing cache and a restart on your PC. I´d suggest you play in Google Chrome. Make sure other tabs and programs remain closed. Apart from Facebook, you can also play the game on King.com.

in Facebook not responding after loading Comment by Randle October 2016

Sounds about right to me Livi, The game normally always has been slightly advanced on Facebook/King.com for PC as that´s usually where they release new episodes first. It does make sense when you take into account all different mobile systems they need to adapt their levels for, like Apple, Android, Windows, Kindle, etc.

in Problem with level updates between PC and mobile/tablet Comment by Randle October 2016

Hey Stella, Yes, sounds like you´re missing some updates there. Go to your device´s store, App Store for iOS, Google Play Store for Android or Amazon for Kindle, and install the missing update. You can change the settings so your tablet will automatically install updates in the future, in order not to be left out on new…

in Why is not giving me no more games.I just done 1137 and the game has stoped Comment by Randle October 2016

Hey Sharon, How or where are you playing this on? Mobile, PC or both? Check for updates for your app and device, restart it too. A screenshot maybe could also help to clarify what´s going on here.

in When I get to the chests for reward boosters, I dont get them because my boosters are already full. Comment by Randle October 2016

Hey James, I´d go indeed for clearing cache and a restart. Then try with Google Chrome and leave other tabs and programs closed. I played it in Google Chrome this morning and it worked well for me. If you use Windows 10 then you can also play the Candy games there as apps.

in Why does Candy Crush Jelly lock up when I get close to passing a level? Comment by Randle October 2016

Alors la c´est pas trop gentil Frédéric :-) Pardon my French and word joke, but I believe a lot has been said already about this. Maybe you just couldn´t find it. Last update was given here https://care.king.com/en/candy-crush-saga/time-bombs-not-dropping-on-1955, apparently the developers have fixed the issue, but the…

in Level 1694: Candies Time not Falling Comment by Randle October 2016

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