I get the chocolate box, yes, but that is limited to so many goes before you have to wait again for timer to run down. I'm stuck on 2103 with no gold or boosters. The move count on thst level is so low for the task it's ridiculous tbh.
Contacting customer support is pointless. They never respond and just send automated emails back. I still haven't got my 10 gold bars back from the crash candy crush did.
I don't get a reply regardless of what I say. 'Need help' or explaining issue. I don't understand why they would ignore their own game crashing and loss of progress.