Comments
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Hi Racoon! Thanks for waiting for me. The card deck should be available in your game ๐
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We've sent the boosters to your account. Enjoy! ๐
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Hi @gracenaud25_fr! My apologies for making you wait. Could you please share your Game ID? You can find it here. I checked the Game ID linked to your email, and it did successfully receive the rewards on November 19.
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Hello @Racoon7 ! Thank you for confirming. I can see that something isnโt working as it should. Iโm looking into it now and will get back to you as soon as I hear from the Studio. Hang in there!
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@PrettyBubbles feel free to redirect players to this post for the updates!
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Not for this particular card deck. But you can earn other seasonal decks through the Great Climb event โบ๏ธ
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Hi @Racoon7! Thanks so much for sharing your feedback! I love the addition of Rudolf in the Season Pass too โบ๏ธ This time, only the Winter Tree card deck is available but who knows, maybe Rudolf could make an appearance in future editions! That said, I want to understand better what isnโt working for you in the Season Pass.โฆ
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@atiagr @viinamender1 Donโt worry! It just means youโre in the experiment group that received the event one day later. You should get Petopia very soon!
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@salty1996 @DieOmimi @johamilton Try restarting and updating the game to the latest version, and the Holiday Season should pop up right after! โบ๏ธ
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Hi Solitaire players! The Studio is still working hard on fixing the bug that turned out to be more complex than we first expected. In the meantime, here are a few recommendations from the studio: Donโt uninstall the game without logging out first. Doing so may reset your progress to 0 when you reinstall and log back in.โฆ
