Comments
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Hi @davissj @NannaMitchell! Thank you both so much for your patience and for reporting the problem! I can see that you’re both playing on Facebook. While level fixes can be rolled out quickly on iOS, Android, and Windows, things work a bit differently on Facebook. There, fixes are included in the next game release, which…
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Thank you so much for getting back to me. Would it be possible to share the welcome screen of your game. I would love to report this!
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Hi @patbell @Debra_Philip15! Thank you so much for reporting the problem. Letting you know that the Studio is already looking into it. Hopefully, the level progress will go back to normal soon!
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Hello Pet Savers! Thank you for flagging the issue with the level! We wanted to let you know that it’s already been reported to the Studio, and the team is currently looking into it. @Lynette for visibility
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Aww, the Audio Team will love hearing this! Thanks so much for sharing your feedback! They’re already working on more fun sounds and soundtracks ☺️ Stay tuned!
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Hi @nena1 Thank you for bringing this up! A few players have reported similar issues, but we haven’t yet confirmed whether they were interacting with a past or the current Petopia. Could you please let us know which Petopia season had ended for you - Flower Market or Petopia Camping?
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Wow congratulations!!!! 🤩 You're the first in the thread who completed the challenge 🔥🔥
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UPDATE: Hello everyone! Thanks so much for your patience! The Studio has now rolled out a fix, which is included in the latest game version. The update is being released gradually, so it should reach your device soon. 👉 Please make sure your game is updated to version 2.11.0 or higher. 👉 If you’re still experiencing the…
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Hi @Cat-13 Just to make sure we understand the issue correctly 😊 Is the same level repeating right before the next one appears, or are you being pushed back to a previously completed level after winning? Any extra details or screenshots would really help us investigate this better.
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Keep it up!! 🙌 And feel free to ask other players how they’ve made it this far @dianakotori and @Laflor are really showcasing their Petopia master skills! 😃
