Snow_Rider

Community Manager

Hello everyone! First off, a big thank you for your patience and for continuing to report this issue. Our team is actively working on a fix to restore things back to normal as soon as possible. While we work on resolving the issue, if you were affected and didn’t receive your Gold Bars, we kindly ask that you reach out to…

Oh, that’s cool, you’re one of the few players who have Hi-Lo Hustle! 😍 I don’t have it yet either, but I’m definitely looking forward to getting it too, just like others. Enjoy! 😊

Hey Friends! Thanks so much for your continued patience and for sharing your experiences regarding the missing events on Windows. As of now, there are no new updates from the Studio. They're still actively investigating the root cause of the problem. We know it's disappointing to wait, especially when events like Dachs…

Hey! Thanks for the question 😃 It’s actually part of an A/B test. If you click on the locked booster, it should show you when it will be unlocked. I had the same experience, when I tapped it, it showed me it would unlock at a specific level. Hope that helps!

Happy to hear that! 😃 You’re probably right—it could be a device-related issue. I’ve added this detail to the report for the team to investigate, just in case. Hopefully, it’ll be sorted out soon! In the meantime, happy farming!

Hi there! Thank you so much for taking the time to share all these details. It’s incredibly helpful, and we really appreciate your effort in walking us through exactly what happens 🙏 If you haven’t heard back from Player Support, no worries! I want to reassure you that we’ve already reported the ad issue to the…

I totally understand how you’re feeling—it would be an awesome addition to the game 😔 But hey, that’s exactly what this Community is here for! Feel free to create your own group and invite fellow community members to join, or you can connect with someone here and team up by joining their team. It’s a great way to find…

Aww that's lovely to hear that! So glad you're enjoying the dice event. Preparing your crushing skills because the next dice adventure rolls out this Saturday! 🎲💥 And wow, you're crushing levels like a pro!

Oh, cool! Glad to hear it’s all sorted out! If you notice anything unusual going forward, feel free to let us know. We’re learning as we go too 😄

Hey there! Thanks for sharing how you feel. We totally get how frustrating it must be to miss out on Mystery Mountain, especially for such a long time 😞 Unfortunately, access to events like Mystery Mountain isn’t something we can control directly, as the Studio is always experimenting and testing features with different…