Tony_Mc

Noble

Comments

  • Hi Dustin, Thank you for contacting King Care! Did you happen to have a screenshot of your win? If not, no worries, I will forward your issue to a King Care moderator to assist you in receiving your prizes. They will be able to look into your account and your play history. Please be patient, you may get a message in your…
    in Did not receive rewards for 2nd place in the Candy Island contest. Comment by Tony_Mc June 2017
  • Hi adrian1, Thank you for contacting King Care! Can you tell me for which contest you came in first for? Also, there is currently an issue with treasure chests opening. I will report your issue to a King Care moderator to assist you with your boosters earned. Thank you, Jilly Thanks a lot JillyJill :-)
    in I came in first place after this weekends contest on Candy Crush with 1500 points but no prize? Comment by Tony_Mc June 2017
  • Okay, I will try it. I'm a little nervous to open games on my mobile when I've only played them on my PC, for fear of losing my game status. I know it was an issue a couple of years ago. Has this been fixed. Game level status stays the same, no matter which device I open it on? Thanks for your help :) Hi Karen, thank you…
    in In Soda Saga, why don't we acquire any boosters, like in Candy Crush? Comment by Tony_Mc June 2017
  • Hello, when they gave you six hours of unlimited life they mean six consecutive hours. So when you log out it's still counting down. That is not a game glitch, that's just how it is. They would not give you the hours back. Thank you for your answer GibGib!
    in Winning 2 or 6 hours on candy crush saga Comment by Tony_Mc May 2017
  • Hello, I too want to reset my progress to level 1. thank you Hi Miclea Ioan-Radu,Thank you for posting this here on King Care.I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.Kindest regards,Tony - King Care Team
    in RESET Comment by Tony_Mc May 2017
  • I got a new iphone. I was on level 489 and now it wants me to start from scratch. How do I get back my levels and boosters that I was currently at? Thanks a lot for your comment here on King Care Mary. Please try again now and let me know how you´re getting on :-)
    in New phone Comment by Tony_Mc May 2017
  • I have had the same issue for the last 3 weeks. Tried all the recommended advice to no avail. So frustrating :( Thanks for your feedback Kelly. Have you tried all the steps indicated here above?
    in Game stuck loading at 69%. Comment by Tony_Mc May 2017
  • I purchased gold bars to help me unlock after level 1270 but after spending 36 gold bars the barrier still wont fall down. You can check my account to verify that I did purchase gold bars. Can you please help me recover all the gold bars that I lost attempting to play on in this game and can you please fix this problem…
    in Lost gold bars Comment by Tony_Mc May 2017
  • Hi @All, Thank you for posting and commenting here on King Care. I´m glad to inform you that Bubble Gum Hill now has been brought back in Candy Crush Soda Saga. It had been removed from Candy Crush Soda Saga due to technical limitations which now have been resolved. Kindest regards, Tony - King Customer Care U2 Lisa :-)
    in Where is Bubblegum Hill? Comment by Tony_Mc May 2017
  • i dont understand what can i do to back to my game i log out i forget my email i play in level 919 Hi Ivan, all you need to do is read my private message that you can find in your inbox here on King Care. Please follow the instructions I provided you with and you will be able to find your User ID. With this, I can locate…
    in i log out my game and i forget my email and i play in level 919 lplay on my ipad .please help me to Comment by Tony_Mc May 2017
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