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I did not receive reward for placing 2nd in the Candy Island contest. Said I was supposed to get boosters and 2 hours of infinite life. Clicked ok and never received it.
Hi Dustin,
Thank you for contacting King Care! Did you happen to have a screenshot of your win? If not, no worries, I will forward your issue to a King Care moderator to assist you in receiving your prizes. They will be able to look into your account and your play history. Please be patient, you may get a message in your inbox in the upper right corner of this screen.
Thank you for your patience,
Jilly
Hi Dustin, Thank you for contacting King Care! Did you happen to have a screenshot of your win? If not, no worries, I will forward your issue to a King Care moderator to assist you in receiving your prizes. They will be able to look into your account and your play history. Please be patient, you may get a message in your inbox in the upper right corner of this screen.Thank you for your patience, Jilly
Hi Dustin & JillyJill,
Thanks a lot for posting and commenting here on King Care.
@Dustin: I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.
Kindest regards,
Tony - King Care Team
I did not take a screen shot which now when I think about it I dumb for not doing so. Thanks for the help and look forward to hearing from the moderator!
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Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
