I only put a second complaint in bc the other one wouldn’t let me comment on it after I got told my issue was fixed. But, when I went on it wasn’t i got an email back from them and they said they could put me back to my level and return my lollipops just reply with where I was and what I had. I replied and few days later…
It’s not fixed. I’m only two levels higher bc I just beat them. But, I’m not close to original level and only have lollipops I’ve won by either level reward or daily reward.