sskeen90 Level 2

for some reason my app isnt showing up in my play store. but when this get fixed will be recieving the gifts we didnt get. I've tried 3 times now and each time it kicks me out without giving me anything.

I am using a Samsung galaxy s8 user Id is 10801444144 and I believe the version is candy crush saga. 

Last night I fed yeti and instead of showing my rewards it pushed me back to the levels. how do I go about reporting this?