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Why do I have to scroll up the map to find my current level everytime I play?
Hi! I am now level 902. But why is it everytime I play, I have to scroll up the map to find my level. When I open the app, the map always started in 500, so I have to scroll up to go to my current level. It should be automatic, but it is not.
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Unable to fully log out
I normally log out of the game completely when I am done playing so my children, who use my phone to play on their own accounts, can log in and play. However, after logging out today, my profile pic and level are still visible and if I click on the map, it still takes me to my game even without logging in. (See pictures -…
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Gold bars disappearing while ranking up
Hello there folks ! I had previously messaged king support many times about my Gold bars automatically getting deducted from 92 to 87 then 62. Now once again today it has been automatically reduced to 47;I have noticed these Sudden deductions happen to occur when I rank up and am forced to tap on the screen to continue…
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I attempted to change my email and my Candy Crush game was deleted. What can I do?
How do I get my game back?
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Level 52 (pufflers) 3 stars unobtainable
Hi there! I used solely boosters to release all the pufflers on level 52, without using a single move, and this only yields two stars. Can you please investigate? Thank you
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Lost All Boosters
my candy crush jelly kept closing each time I attempted to play on iPad. Did a reboot of device didn’t help. Deleted app and reinstalled, my progress saved thank goodness as I hit milestone of level 5000+ I can play again however I have a problem, I lost all my booster before I enter the level as well as inside the level.…
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On my desktop, Candy Crush Jelly has levels higher than 720 but not on my phone or tablet.
On my desktop, Candy Crush Jelly has levels higher than 720 but not on my phone or tablet. When will I get the new levels on my phone and tablet.
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Trouble after linked Facebook
I linked my candy crush jelly saga on Facebook and I don't have anymore friends who asking for life or help
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Why can’t I play Candy Crush Jelly Saga on iOS 9 and Android 4 anymore?
We’ve got some important news to share with you! As of 30 May 2022, Candy Crush Jelly Saga will no longer support iOS 9 and Android 4. You’ll need to upgrade the operating system on your device, which may mean you need to upgrade your device itself, so it’s best to check with your manufacturer to be certain. If you don’t…
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Changing public username
I'd like to change my community username for privacy. How do I edit here? Thank you for support