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Help Center Last: This dialogue box won’t stop appearing even though I say, Don’t show me again!September 2021			This dialogue box won’t stop appearing even though I say, Don’t show me again! penken • September 2021 in Help Center

Support	Started By	Replies	Views	Most Recent
Why can’t I play Candy Crush Jelly Saga on iOS 9 and Android 4 anymore? Last: Andres-2953April 26 Announcement by: Lola_Pop	Lola_Pop April 26	3	95	Andres-2 May 5
✉️Empty lives inbox after receiving a notification - Under investigation! Last: أبراهيم_البيشي_47051.2K63September 2021 1 2...4 5 Answered ✓ Announcement by: Lola_Pop	Lola_Pop September 2021	63	1.2K	أبراهيم_البيشي_4705 March 29
Technical issues? READ before posting! Last: Lola_Pop6.4K0November 2018 Announcement Read Only by: Lola_Pop	Lola_Pop November 2018	0	6.4K	Lola_Pop November 2018
🤓 Player's Guide: Get an answer to all gameplay related questions here! Last: Lola_Pop4500October 2021 Announcement Read Only by: Lola_Pop	Lola_Pop October 2021	0	450	Lola_Pop October 2021
What's the latest level in Candy Crush Jelly? Last: Lola_Pop2340October 2021 Announcement Read Only by: Lola_Pop	Lola_Pop October 2021	0	234	Lola_Pop October 2021
Gold bars disappearing while ranking up Last: ramba20081823April 2021 1 2 by: Ace94	Ace94 April 2021	23	18	ramba2008 10:07AM
I attempted to change my email and my Candy Crush game was deleted. What can I do? Last: Lindark132May 18 Answered by: PattyLee	PattyLee May 18	2	13	Lindark May 20
Emptying my piggy bank. Last: Lindark51May 20 Answered by: Queem_Milcah_111	Queem_Milcah_111 May 20	1	5	Lindark May 20
Why do I have to scroll up the map to find my current level everytime I play? Last: NamTruong2001336May 11 Answered by: goodfairy18	goodfairy18 May 11	6	33	NamTruong2001 May 19
Level 52 (pufflers) 3 stars unobtainable Last: violetjelly224April 26 1 2 Answered ✓ by: violetjelly	violetjelly April 26	24	2	violetjelly May 18
Lost All Boosters Last: Lindark253May 15 Answered ✓ by: AuntyTee	AuntyTee May 15	3	25	Lindark May 16
Mastery points, losing them Last: Nikolaos_Prodromidis101May 16 Answered by: Lexi	Lexi May 16	1	10	Nikolaos_Prodromidis May 16
On my desktop, Candy Crush Jelly has levels higher than 720 but not on my phone or tablet. Last: Nikolaos_Prodromidis143February 2017 Answered by: MarieByrnes	MarieByrnes February 2017	3	14	Nikolaos_Prodromidis May 15
Level 243 Last: Nikolaos_Prodromidis131May 13 Answered ✓ by: glaura	glaura May 13	1	13	Nikolaos_Prodromidis May 13
Multiple accounts merged! Last: Lady_Sarina607May 1 Answered by: j387	j387 May 1	7	60	Lady_Sarina May 13
Why don't I get boosters on candy crush jelly anymore? Last: Andres-2472May 7 Answered by: celicamindi	celicamindi May 7	2	47	Andres-2 May 10
Trouble after linked Facebook Last: Lady_Sarina201May 6 Answered by: Giuseppina_75	Giuseppina_75 May 6	1	20	Lady_Sarina May 6
Arena players bailing Last: Nikolaos_Prodromidis423April 30 Answered by: jursuy	jursuy April 30	3	42	Nikolaos_Prodromidis May 3
Changing public username Last: Lady_Sarina375July 2020 Answered by: CindiF	CindiF July 2020	5	37	Lady_Sarina May 3
Unable to send or receive lives Last: Lady_Sarina408May 2020 Answered by: Mindy_OConnell	Mindy_OConnell May 2020	8	40	Lady_Sarina May 3
No new level Last: Lola_Pop205April 12 by: souriscat	souriscat April 12	5	20	Lola_Pop May 2
A known glitch?? Last: 19Stephie83_271May 2 Answered by: Dannybear40	Dannybear40 May 2	1	27	19Stephie83_ May 2
Windows 11 does not play Candy Crush Events. Click it and only the header - "Tasty Events!" Last: Nikolaos_Prodromidis302April 30 by: JasmineSupaStar	JasmineSupaStar April 30	2	30	Nikolaos_Prodromidis May 1
I cannot verify email for some reason Last: Nikolaos_Prodromidis261April 28 Answered by: Jusdoin_Meh	Jusdoin_Meh April 28	1	26	Nikolaos_Prodromidis April 29
I won level 365 first. I should be getting 40 gold bars. Instead I got 5 gold bars. Last: Andres-2375April 26 Answered by: jjohns40	jjohns40 April 26	5	37	Andres-2 April 29
Daily Bonuses Last: Bill_Markley22April 28 Answered by: Bill_Markley	Bill_Markley April 28	2	2	Bill_Markley April 29
Facebook update and sign-in Last: bgood2152732March 24 Answered by: bgood2152	bgood2152 March 24	2	73	bgood2152 April 28
Game freezing Last: NamTruong2001422April 27 Answered by: grffxprs	grffxprs April 27	2	42	NamTruong2001 April 28
My game freezes while about to finish Last: NamTruong2001343April 27 Answered by: abdullayaseen	abdullayaseen April 27	3	34	NamTruong2001 April 28
Arena Last: Nikolaos_Prodromidis211April 26 Answered by: Bguy67	Bguy67 April 26	1	21	Nikolaos_Prodromidis April 26
Email no longer have Access?! Last: Nikolaos_Prodromidis213April 25 Answered by: BBAADD	BBAADD April 25	3	21	Nikolaos_Prodromidis April 26
Edited by CM: 🤔 Oops! Please repost in English so everyone can understand Last: kiara_wael271April 24 Answered Read Only by: agent007	agent007 April 24	1	27	kiara_wael April 24
The secondary events in the event book disappeared. Last: Andres-210426September 2021 1 2 Answered ✓ by: Andres-2	Andres-2 September 2021	26	104	Andres-2 April 23
How to fix error on my account Last: Nikolaos_Prodromidis555April 6 Answered by: rossweetie1950	rossweetie1950 April 6	5	55	Nikolaos_Prodromidis April 22