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Hey Jelly players! 👋 We've seen your reports about Lives resetting to 0 and Lives not being received from friends, and we'd like to let you know that the Studio is currently investigating the issue. In the meantime, please keep the reports coming. They're incredibly helpful in understanding how many players are affected.…
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: * Restart: Force close apps and restart your device. * Updates: Check that you have the latest game and device updates. * Memory: Keep at least 2GB free storage for smooth gameplay. * Connection: Use WiFi instead of…
Hello Jelly people! Wondering what the latest level is in Candy Crush Jelly Saga? You’re in the right place! 🗓️ New levels are released every Wednesday, so there’s always something sweet to look forward to! 📍As of October 21, the latest level available is 10365 Enjoy the new content and have a Jellylicious day! 🍭
where do I find that answer, and you certainly didn't fix the problem. boosters still greyed out and no items on game levels. i even bought the $6.99 bundle to see if it would give them to me but nope. just the coins. giving up, you've been no help at all!~!!!!!
Hello, Why don't I have any boosts? How can I get some? Thanks
I PURCHASED THE 14.99 PACKAGE LAVISH LOLLYPILE, I RECEIVED THE GOLD BARS BUT DID NOT RECEIVE THE BOOSTERS THAT GO WITH THE PACKAGE. THIS IS THE SECOND TIME THAT I DID NOT RECEIVE THE WHAT I SHOULD HAVE WHEN MAKING A PURCHASE. I WOULD LIKE A REFUND.
game still screwed up. boosters greyed out. other items on game levels gone. ive left several messages and gotten absolutely no satisfaction. been playing this for years and spent a lot of money to advance. im going to give up on it soon if you dont remedy this situation. have no clue where the proper place is to lodge a…
I BOUGHT THE $24.99 PACKAGE BUT ONLY RECEIVED THE COINS, NO COLOR BALLS, NO FISH AND OTHER STUFF INCLUDED WITH THAT, ITS HAPPENED TWICE. I WOULD LIKE WHAT I PAYED FOR. IVE BEEN PLAYING THIS GAME FOR YEARS BUT IM ABOUT READY TO GIVE UP ON IT.IM ON THE 100402ND LEVEL BTW.
Hi, I've made two purchases of items yesterday. After the first purchase, I noticed the I've lost all the remaining boosters and that the booster selection area was greyed out. I received only the gold bars. I did a other purchase that was refunded today, without asking for it. I've restarted my copmuter few times. What…
why is the game freezing up? I was doing so good playing the past 2 hours without losing and now it decided to freeze up.
Why do the free spins my friends send only show up on my phone but do not show any when I play through Facebook
Hello. I want to download candy crush jelly on PC. When i write in Microsoft store "candy crush jelly saga" it gives me a candy crush friends saga and parodies. On some sketchy website, I finally found a link to the game in the Microsoft Store, but it says "Product not available." Then i download a jelly saga installer,…
Could someone tell me if I can join a group and how to do it? Thanks.
i see you are trying to deal with lives resetting, which is happening, also not getting lives from friends which has been happening for quite awhile. when do you think this will be fixed?
I had a group of jelly friends, they disappeared, except for onel I also don]t know how to solicite for jelly friends. Patricia\
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