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Support

Help with your game and FAQ's

Support	Discussions	Comments	Latest Post
FAQ Last: What is the 'Save Misty' event challenge?January 11 960	96	0	What is the 'Save Misty' event challenge? Community_Team • January 11 in How to Play

Support	Started By	Replies	Views	Most Recent
Game not loading on Facebook!(Reported)! Last: Legs1974247175:55AM 1 2 Accepted Answer Announcement by: CADART	CADART June 14	17	247	Legs1974 June 21
Main questions and issues - please read before posting! Last: QueenB83905:55AM Announcement Closed by: QueenB	QueenB November 2018	0	839	QueenB November 2018
Unlimited play never works Last: AnnabelleHippy2825:55AM Answered by: crazychick74	crazychick74 February 20	2	28	AnnabelleHippy 5:40AM
2615 Last: akak925:55AM Accepted Answer by: akak	akak June 23	2	9	akak 2:05AM
Its stuck on level 1000 Last: maryargy605:55AM Question by: maryargy	maryargy June 25	0	6	maryargy June 25
Level 2462 stopped working Last: greeneteam22305:55AM Question by: greeneteam22	greeneteam22 June 25	0	3	greeneteam22 June 25
Can’t Log into Candy Crush Jelly Saga Last: Leony227215:55AM 1 2 Answered by: therainbird	therainbird May 21	21	227	Leony June 25
Kingdom logging page window doesn't open fully!(Reported). Last: QueenB5395:55AM Accepted Answer by: mj27ourangel	mj27ourangel January 18	9	53	QueenB June 25
Missing boosters Last: Elsa1815:55AM Answered by: Mario-2	Mario-2 June 24	1	18	Elsa June 24
Game closing by itself Last: Crimson_Dawn835:55AM Accepted Answer by: RENEE1971	RENEE1971 June 22	3	8	Crimson_Dawn June 23
(THIS IS NOW FIXED) Unresponsive Screen on Mobile! Last: Davezmom552655:55AM 1 2...4 5 Accepted Answer by: QueenB	QueenB June 20	65	552	Davezmom June 22
Level 2613 Last: akak1425:55AM Answered by: akak	akak June 21	2	14	akak June 22
Level 287 glitch? Last: Adrienne_Burton1225:55AM Answered by: Adrienne_Burton	Adrienne_Burton June 21	2	12	Adrienne_Burton June 21
Why # 2555 is same game #2515 that had a problem!! Last: QueenB1315:55AM Answered by: keytroy	keytroy June 21	1	13	QueenB June 21
Game crashed deleted game reinstalled and now got to start all over again Last: QueenB2435:55AM Answered by: Linda_Kus	Linda_Kus May 2017	3	24	QueenB June 21
My game will not load for the past 4 days. I have switched to Chrome as you suggested on previously Last: QueenB3225:55AM Answered by: edwardhines	edwardhines June 18	2	32	QueenB June 19
Level 2598 Last: akak1725:55AM Answered by: akak	akak June 18	2	17	akak June 19
help I'm at 2596 level I'm connecting to facebook but my progress isn't saved new levels on the mobi Last: QueenB1015:55AM Accepted Answer by: fatoş	fatoş June 18	1	10	QueenB June 18
My friends are missing from the map, Cannot see what level they are playing CandyCrush Jelly Last: Mmcamp189609105:55AM Answered by: Marie_Casey	Marie_Casey March 2017	10	609	Mmcamp189 June 18
Daily Bonus Last: Crimson_Dawn1615:55AM Answered by: Vania_Lucia	Vania_Lucia June 17	1	16	Crimson_Dawn June 17
stuck in game Last: keytroy4675:55AM Answered by: jeannieklaassen	jeannieklaassen June 14	7	46	keytroy June 17