Support

Help with your game and FAQ's

Support	Discussions	Comments	Latest Post
Help Center Last: Is the time for candy crush American time?June 2020			Is the time for candy crush American time? headoperations • June 2020 in Help Center

Support	Started By	Replies	Views	Most Recent
Does anyone at King Care actually give a toss as to whether a game will load/work? Last: Laura_Grosvenor13March 2018 Answered by: Sarah_Fitzgerald	Sarah_Fitzgerald March 2018	3	1	Laura_Grosvenor March 2018
candy crush jelly. Last: Laura_Grosvenor11March 2018 Answered by: Sarah_Fitzgerald	Sarah_Fitzgerald March 2018	1	1	Laura_Grosvenor March 2018
can't load the game at all, my id is 1128193005 Last: Laura_Grosvenor11March 2018 Answered by: Geroge_Lam	Geroge_Lam March 2018	1	1	Laura_Grosvenor March 2018
Candy Crush Jelly sage will freeze when the music starts. I tried other computers and platforms. Last: Laura_Grosvenor21March 2018 Answered by: Gabriele_Steffen	Gabriele_Steffen March 2018	1	2	Laura_Grosvenor March 2018
payment Last: Laura_Grosvenor11March 2018 Answered by: Loes_Winter	Loes_Winter March 2018	1	1	Laura_Grosvenor March 2018
Candy Crush Jelly Saga Last: Laura_Grosvenor12March 2018 Answered by: Andreas_Mesics	Andreas_Mesics March 2018	2	1	Laura_Grosvenor March 2018
Game will not finish loading sticks at 91% Last: Laura_Grosvenor11March 2018 Answered by: Randy_Lee	Randy_Lee March 2018	1	1	Laura_Grosvenor March 2018
Any body there?? Jelly is not loading... More than a week! Last: Tracy-711March 2018 Answered by: Robby!	Robby! March 2018	1	1	Tracy-7 March 2018
candy crush jelly Last: Vicki_Charles-211March 2018 Answered by: Laura_McClelland	Laura_McClelland March 2018	1	1	Vicki_Charles-2 March 2018
loading candy crush jelly Last: Vicki_Charles-212March 2018 Answered by: Karin_Brienen	Karin_Brienen March 2018	2	1	Vicki_Charles-2 March 2018
I lost all my progress! Last: Nim12August 2017 Accepted Answer by: Sabina_Lo	Sabina_Lo August 2017	2	1	Nim March 2018
Level 1351 Last: JessMichael11February 2018 Answered by: Lodes_Schumi	Lodes_Schumi February 2018	1	1	JessMichael March 2018
game stuck loading or crashing on Facebook? Last: Gocha_Miska11February 2018 Answered by: lyndac68	lyndac68 February 2018	1	1	Gocha_Miska March 2018
Candy Crush Jelly saga Last: Cezdiamond518March 2017 Accepted Answer by: Dale_Sill	Dale_Sill March 2017	8	51	Cezdiamond February 2018
Lost levels Last: Lucky-411February 2018 Answered by: Lucky-4	Lucky-4 February 2018	1	1	Lucky-4 February 2018
Charged twice Last: Tracy-711February 2018 Answered by: Mandy_Andrews	Mandy_Andrews February 2018	1	1	Tracy-7 February 2018
Level 1318 bug Last: Laura_Grosvenor16February 2018 Answered by: George_Lev	George_Lev February 2018	6	1	Laura_Grosvenor February 2018
Jelly Saga wont go up to the next level after 660. Is it the end of the game? Last: Jelly_Jenny311February 2018 Answered by: FancyFace2511	FancyFace2511 February 2018	1	31	Jelly_Jenny February 2018
Candy Crush Jelly Last: Elsa11February 2018 Answered by: Wim_Wackers	Wim_Wackers February 2018	1	1	Elsa February 2018
where are my levels Last: Shelly_L_Bates12February 2018 Answered by: Shelly_L_Bates	Shelly_L_Bates February 2018	2	1	Shelly_L_Bates February 2018