In app purchase problem

Chezza-3 · January 2016

Charged for lives but non forthcoming. Keep getting message "problem with sync, please check connection." Connection fine, is there a problem with server?

Chezza-3 · January 2016

Oops, just arrived, 2 hours after purchase!!

Chezza-3 · January 2016

Oops, just arrived, 2 hours after purchase!!

Wunderbaum · January 2016

Hi Chezza!

Sounds like you were playing the game while King's server were down.

Please check this thread: https://care.king.com/en/candy-crush-jelly-saga/jelly-crush-will-not-connect-to-facebook

Cheers :-)

Vicat_Henderson · February 2016

Mine still hasn't credited, severel hours later...

MarkHawk · February 2016

Hi Vicat Henderson,

Please see the message we've send you so we can help you out.

In app purchase problem

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