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There are issues when trying to help friends to the next level. Friends aren't receiving my help, and I'm not receiving theirs. I've sent at least five tickets to one person in one day and they haven't received one yet.
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There is an ongoing problem with sending and receiving lives. You can read about it here:
https://care.king.com/en/papa-pear-saga/i-m-not-receiving-my-messages-lives-from-friends
