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Purchased the spring special for 6.99 and never got it in game. I was charged for it though. I either need a refund or the items to show up in my game.
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Kindly see the message we have send to you.
Hi Vera,
Kindly respond to the private message we have send you.
Kind regards, Mark
What are the details you need? I have a Screenshot of the funds getting taken from my play account
Sorry to hear you did not receive your purchased items. Thanks for getting back to us with the requested details so we can solve this matter.