Why does candy crush jelly app always crash?

Question

Hi, candy crush jelly app is always crashing. I have an Asus Zenphone 5, Android 4.4.2, lots of storage, software fully up to date. I have uninstalled the game, reinstalled and still it crashes. Please help! Thanks

Lee_E_ · Answer

Was it working ok before or has it always been crashing since you've installed it, Lee?

When I first installed it, it was working fine, then it did an automatic update and that is when the problem started. I have uninstalled and reinstalled again, but still it keeps crashing (today 4 times)

StuckInATree · Answer

Was it working ok before or has it always been crashing since you've installed it, Lee?