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Why does candy crush jelly app always crash?

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Lee_E_
Lee_E_ Posts: 2 Newbie
in Support

Hi, candy crush jelly app is always crashing. I have an Asus Zenphone 5, Android 4.4.2, lots of storage, software fully up to date. I have uninstalled the game, reinstalled and still it crashes. Please help! Thanks

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  • StuckInATree
    StuckInATree Posts: 4,755 Level 3
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    Was it working ok before or has it always been crashing since you've installed it, Lee?

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  • Lee_E_
    Lee_E_ Posts: 2 Newbie
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    Was it working ok before or has it always been crashing since you've installed it, Lee?

    When I first installed it, it was working fine, then it did an automatic update and that is when the problem started. I have uninstalled and reinstalled again, but still it keeps crashing (today 4 times)
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