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jelly keeps crashing on ipad

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Penny-6
Penny-6 Posts: 2 Newbie
in Support

when is this going to be fixed. It only started when I did the update on my iPad.

It works fine on my android phone.

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Answers

  • StuckInATree
    StuckInATree Posts: 4,755 Level 3
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    It's not uncommon for apps to crash after an OS upgrade. First thing to do is check for an update for the game, if there isn't one then reinstalling should do the trick!

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  • Penny-6
    Penny-6 Posts: 2 Newbie
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    It's not uncommon for apps to crash after an OS upgrade. First thing to do is check for an update for the game, if there isn't one then reinstalling should do the trick!

    Tried that and it made no difference. Still crashes after a few moves. Thanks anyway.
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  • Shelli_Blowers
    Shelli_Blowers Posts: 3 Newbie
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    That doesn't work. I am current on everything, app upgrade, OS upgrade and tried reinstalling....still shuts down.  Someone else tried saying it was the Apple IOS 9.2.1 and that is not true because mine had worked on that for a long time and suddenly stopped. Now I'm on an updated IOS and still doesn't work

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  • Shelli_Blowers
    Shelli_Blowers Posts: 3 Newbie
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    That doesn't work. I am current on everything, app upgrade, OS upgrade and tried reinstalling....still shuts down.  Someone else tried saying it was the Apple IOS 9.2.1 and that is not true because mine had worked on that for a long time and suddenly stopped. Now I'm on an updated IOS and still doesn't work

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