Sign Up!

🔥 Hot Right Now in Candy Crush Jelly Saga 🌶
🏆 Claim your level milestone badges:
1000 // 2000 // 3000 // 4000 // 5000 // 6000 // 7000

Why does screen go black in candy crush jelly saga?

Options
richarsanders@gm
richarsanders@gm Posts: 1 Newbie

Cannot recover. Must start again, then black screen.  Very frustrating. 

Answers

  • Wunderbaum
    Wunderbaum Posts: 4,398 Level 5
    Options

    Hi!

    Which mobile device and OS do you use?

    In most cases a reboot of the device can solve many issues.

    You might also have to try to re-install the game. Before doing so please make sure you have the game connected to Facebook or Kingdom in order to save your progress, highscores and gold bars.

    Cheers :-)

Hey! Would you like to give us your opinion?