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Why does screen go black in candy crush jelly saga?

richarsanders@gm
richarsanders@gm Posts: 1

Level 1

Cannot recover. Must start again, then black screen.  Very frustrating. 

Answers

  • Wunderbaum
    Wunderbaum Posts: 4,398

    Hi!

    Which mobile device and OS do you use?

    In most cases a reboot of the device can solve many issues.

    You might also have to try to re-install the game. Before doing so please make sure you have the game connected to Facebook or Kingdom in order to save your progress, highscores and gold bars.

    Cheers :-)

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