Latest news about Candy Crush Jelly Saga
Support — Get help here
Win Gold Bars and more!
Help us make the game even sweeter
the problem is it says its loading but isn't just what is it you want me to say the game isn't loading not much else I can say
Sign in or register to leave a comment and join the conversation.
Hi Carol!
Which mobile device and OS do you use?
In most cases a reboot of the device can solve many issues.
Please also make sure you have the latest version of the game installed.
You might also have to try to re-install the game. Before doing so please make sure you have the game connected to Facebook or Kingdom in order to save your progress, highscores and gold bars.
Cheers :-)