The Community in more languages
Now the forum welcomes more languages.
You'll see a green translate button in comments and discussions to turn them into English
🔥 Hot Right Now in Candy Crush Jelly Saga 🌶
🏆 Claim your level milestone badges:
1000 // 2000 // 3000 // 4000 // 5000 // 6000 // 7000 // 8000
🏆 Claim your level milestone badges:
1000 // 2000 // 3000 // 4000 // 5000 // 6000 // 7000 // 8000
Progress lost when I signed in to the kingdom
LeahBeeDee
Posts: 1 Newbie
in Support
I had to do a factory reset of my phone. Both regular Candy Crush and Soda remembered my progress when I signed in to the 'kingdom' but Jelly didn't, so now I am back to the start.
I don't know if I simply forgot to sign in on Jelly so it never synced my progress, or whether this is an error.
It is my favourite one to play and I was above 100 levels, can you help me? It would suck to start over...
Answers
-
My name is Johnny, I am a moderator here on the King Care site. Due to a technical error this post did not appear on the site.
I apologise for this, rest assured this is being looked at to ensure that it does not happen again.
If you still have a query then feel free to use the site for help or post your question again so our community can assist you.
Kind regards,
Johnny
