Restore my levels and let me play with friends

Question

been playing jelly saga since it came out on android it loads on my pc and puts me back to level 1 not the level i am currently on . i also cant play with friends or send or receive lives please help

Taya_Frearson · Answer

From what you have said it sounds like the game has lost its connection to Facebook. To get connected again follow the tips here: https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-android

These should get you connected again so that you can progress and see your friends again.

No i can play on android on facebook but when i try to play on pc it takes me back to level 1 does not connect to facebook cant see friends or receive lives or send them, and judging from the amount of complaints about this issue on jelly saga fan page this game needs fixing

KingsPinn · Answer

From what you have said it sounds like the game has lost its connection to Facebook. To get connected again follow the tips here: https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-android

These should get you connected again so that you can progress and see your friends again.