Waited a few days and to unlock and it keeps resetting back to 3 days

Shirl_Wallin

Waiting to unlock next level, waited the few days and it keeps going back to the 3 days. Should have advanced by now.

cinbugg

I am having the same problem as Shirl. I have waited 3 days (or more) to advance and timer keeps resetting to 3 days. You did not give an answer that helps me solve this problem. Please help me with this.

Cezdiamond

Hi Shirl- Welcome to King Care! I am sorry that you have been experiencing a problem progressing with your game. I have sent you a private message. Please click on the envelope icon in the top right hand corner of the screen. Have a lovely day! 

cinbugg

I am having the same problem as Shirl. I have waited 3 days (or more) to advance and timer keeps resetting to 3 days. You did not give an answer that helps me solve this problem. Please help me with this.

John_J_Reese

I 'm having same problem as Shirl. could somebody please help stuck on lvl 40 waiting for timer.

cinbugg

Dear Cezdiamond moderator, How can you show this as solved? Others have the same problem, but we have no fix! Please help or get someone who can.

Cezdiamond

Dear Cezdiamond moderator, How can you show this as solved? Others have the same problem, but we have no fix! Please help or get someone who can.

Hi cinbugg- We did not mark this as solved I am sorry. If another player marks an answer as solved, we are unable to change this. I have sent you a private message, please click on the envelope icon in the top right hand corner of the screen.

dabao

@Cezdiamond

It's been over a week already. Timer keeps resetting to 3 days every time I logout from Facebook. Few days ago I sent email to support. no answer. Any fix? I can't keep my pc logged in Facebook for 3 days to avoid resetting timer 

Cezdiamond

I 'm having same problem as Shirl. could somebody please help stuck on lvl 40 waiting for timer.

Hi John- I am really sorry that you are experiencing this problem. I will send you a message too.

Heidi_Okinawa

Hi Shirl- Welcome to King Care! I am sorry that you have been experiencing a problem progressing with your game. I have sent you a private message. Please click on the envelope icon in the top right hand corner of the screen. Have a lovely day! 

What's the answer? Why is it a secret? Why does this show as solved but clearly isn't?

Cezdiamond

Hi all- I am sorry that some of you are still experiencing a problem progressing in your game. Please could you let me know the following information

- Is this problem only on a mobile device? If yes, which model do you play on?

- Please could  you play while connected to the Kingdom and let me know if the problem persists there also? 

- Is there an error message, if yes, what does it say? 

Thank you all for taking the time to highlight this! Have a lovely weekend :-) 

Joanne_Callaghan

Dear Cezdiamond moderator, How can you show this as solved? Others have the same problem, but we have no fix! Please help or get someone who can.

please could i have a private message, to help me after waiting 6 days to advance

Steven_Foust

Same problem... 3 day timer keeps resetting.    Over a year for most of the comments here and no solution and nobody responding.  Looks like they should call it King Don't Care.