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No level after level 160 on Mobile App.

donna.
donna. Posts: 1

Level 1

Candy Crush Jelly Saga on the Mobile app does not have any levels after level 160 appearing. It does in the facebook game. But not on the Mobile app. Would you be so kind as to fix this. Thank you so much!

Best Answer

  • Cezdiamond
    Cezdiamond Posts: 6,498
    Answer ✓

    Hi Donna- Welcome to King Care. Some good news! There are currently 360 levels available on Android devices :-) 

    Please check to see if there are any updates available for our game and for your device:

    - Open the Google Play Store.In the top left corner where it says 'Play Store' with three small white bars next to it, tap here and a drop down menu opens.

    - Now tap on 'My apps' and all your installed apps will show.

    - Open any app to update it individually or simply press the 'Update All' button.Please be aware that this update might use a lot of data so we recommend doing this when you are connected to a Wi-Fi network.

    Also depending on your device settings apps may update only if the device is connected to a Wi-Fi network.

    - After you have installed the updates please turn the device off and on again.

    Here is a video which shows this step: https://www.youtube.com/watch?v=fz14wv4PXVg

    Let me know how you get on! Have a lovely weekend. 

Answers

  • Cezdiamond
    Cezdiamond Posts: 6,498
    Answer ✓

    Hi Donna- Welcome to King Care. Some good news! There are currently 360 levels available on Android devices :-) 

    Please check to see if there are any updates available for our game and for your device:

    - Open the Google Play Store.In the top left corner where it says 'Play Store' with three small white bars next to it, tap here and a drop down menu opens.

    - Now tap on 'My apps' and all your installed apps will show.

    - Open any app to update it individually or simply press the 'Update All' button.Please be aware that this update might use a lot of data so we recommend doing this when you are connected to a Wi-Fi network.

    Also depending on your device settings apps may update only if the device is connected to a Wi-Fi network.

    - After you have installed the updates please turn the device off and on again.

    Here is a video which shows this step: https://www.youtube.com/watch?v=fz14wv4PXVg

    Let me know how you get on! Have a lovely weekend. 

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