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freezing on a pass
Anna_Lewis
Posts: 75
Level 3
in Support
Jelly Saga. Cannot move forward any more. Purchased extra moves several times to pass, but when the Jelly drops to complete the levelthe game freezes!!!
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Answers
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For any freezing issues King recommend the steps in this thread:
https://care.king.com/en/candy-crush-saga/loading-crashing-issues-android
I can confirm that these have worked for me in the past so give them a try.
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Thank you for the above link. Device has been checked by one of the administrators yesterday , and reinstalled app etc. It is still doing it only when you pass the level.
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How about memory, have you checked how much free space you have, how many apps you have open etc?
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I have enough storage, 9,4gb free space. system cleaned down regularly. and updated. only happening since latest levels were opened. I swipe close all apps as I go. have rebooted, updated etc.
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