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Candy crush Jelly freezes.

Jose-3
Jose-3 Posts: 2 Newbie
in Support

Games in CCJ freezes oftentimes, especially after a level is done (wether completed successfully or not). Please investigate. Game reviews shows many users with this same problem.

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Answers

  • Cezdiamond
    Cezdiamond Posts: 6,498 Community Manager

    Hi Jose- Welcome to King Care! I am really sorry that you have been experiencing a problem with your game freezing. What model of tablet are you playing on? 

    Let's see if we can resolve this problem :-) 

    Have a lovely day! 

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  • Jose-3
    Jose-3 Posts: 2 Newbie

    Hi Jose- Welcome to King Care! I am really sorry that you have been experiencing a problem with your game freezing. What model of tablet are you playing on? 

    Let's see if we can resolve this problem :-) 

    Have a lovely day! 

    Tablet: HP Slate 7, Android 4.1 (Jelly Bean).
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