I cannot move beyond level 340 in Candy Crush Jelly Saga altho I have completed that level twice

Question

I cannot move beyond level 340 in Candy Crush Jelly Saga altho I have completed that level successfully twice.  I used extra lives and boosters.

Creative_Elsa · Answer

Hi @JessyEmpress, since that first message is over 2 years old, I am going to ask you for more details please.  Is it possible to do a print screen as Cezdiamond mentioned above?   That way I will get a better idea of what you are experiencing.

JessyEmpress · Answer

I'm stuck the same

Cezdiamond · Answer

Hi theelaine- Thanks for posting on King Care. I am really sorry that you have been experiencing some problems progressing past level 340.

Did you use all 48 moves for this level?

What was the message at the end of the level?

Please could you upload a screenshot so that I can take a look for you? To add an image to your reply, please click on the paperclip icon in the top left hand corner of the text box.

For information on how to take a screenshot please visit: http://www.take-a-screenshot.org/

Have a lovely week!