Something happened when I checked back in

Rg3John2

my game linked to my husbands fb account and started over at level 1. I'd like to get mine back. I tried logging out and in again, but it says I've already authorized fb. How do I get it linked back to my game

Cezdiamond

Hi there- Thanks for posting on King Care. Let's get you back to your account so that you can continue on your Jellytastic adventures :-) 

Please could you try these steps?

-Delete the Facebook app and the game app on your device again

-Close all tabs in Safari and clear the browser cache by going to Settings > Safari > Clear History and Website Data

-Turn off the device and wait about 30 seconds to clear the cache -Turn on the device again and download the game again from App Store (but not the Facebook app)

-Open Safari and log in to the correct Facebook account through the browser

-Open the game and reconnect it to Facebook

Let me know how you get on :-) Have a lovely week!