Candy Crush Jelly Disappearing Lives

Jan_Radbourne

Having left the game for a couple of hours, I had accrued 4 lives when I came back to it. However, after playing the first one (but did not complete it), the lives had disappeared and I was back to zero with 26 minutes to go until the next one. This doesn't happen on CC or CC Soda?

KingsPinn

Your lives went from 4 to 0 in one!? On how may occasions has this happened? 

Go here, follow the steps and then try again and see what happens:

https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out