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Why is it when I send you an issue that I am having you don't respond by fixing it?

newfiemamad
newfiemamad Posts: 1

Level 1

Will not let me ask for lives just shoots me out and will not let me access my envelop to get what people have sent me either.

Answers

  • Candice54
    Candice54 Posts: 1

    Level 1

    I question this myself, I never get a response. All they do is tell you to connect with the community to get answers from other people's complaints. I'd like to know how that is suppose to fix the problems. I'm about to quit playing King games, there's always issues that never get solved.

  • Tony_Mc
    Tony_Mc Posts: 4,138

    Hi newfiemamad,

    Thank you for posting and describing your issue here on King Care.

    We have reported this to our Game Studio and they are looking into this.

    I will keep you informed once I receive an update.

    Kindest regards,

    Tony - King Care Team

  • Anna_Lewis
    Anna_Lewis Posts: 75

    Level 3

    try the live chat, always someone there who will try to help. just keep at them.

Hey! Would you like to give us your opinion?