Why is it when I send you an issue that I am having you don't respond by fixing it?

Question

Will not let me ask for lives just shoots me out and will not let me access my envelop to get what people have sent me either.

Anna_Lewis · Answer

try the live chat, always someone there who will try to help. just keep at them.

Tony_Mc · Answer

Hi newfiemamad,

Thank you for posting and describing your issue here on King Care.

We have reported this to our Game Studio and they are looking into this.

I will keep you informed once I receive an update.

Kindest regards,

Tony - King Care Team

Candice54 · Answer

I question this myself, I never get a response. All they do is tell you to connect with the community to get answers from other people's complaints. I'd like to know how that is suppose to fix the problems. I'm about to quit playing King games, there's always issues that never get solved.