Candy crush jelly saga crashes

Ratgirl

Is anyone one else having the same problem with the game crashing try to start up crashes, playing the game crashes, try to purchase extra items/lives crashes when it crashes lose a life doesn't do it with my android mobile phone version seems a apple ios problem?

Cezdiamond

Hi Ratgirl- Thanks for posting on King Care. I am sorry that you have been experiencing a problem with your iOS device crashing. Please try our troubleshooting steps here: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios

Please also see our list of recommended devices to be sure that yours is fully compatible https://care.king.com/en/blossom-blast-saga/android-ios-recommended-devices

Let me know how you get on :-)

Ratgirl

Done all that still crashes 

Cezdiamond

Done all that still crashes 

Please also see our list of recommended devices to be sure that yours is fully compatible https://care.king.com/en/blossom-blast-saga/android-ios-recommended-devices