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Lost All Progress Candy Crush Jelly

Rlerwin
Rlerwin Posts: 1

Level 1

I have all 3 Candy Crush games on my iPad & I log in via Facebook I had to re-download all the games due to restoring iPad  the original game & Soda logged in fine to my last settings. Jelly restored back to Level 1. I logged in via Facebook and everything was the same for all 3 games (all listing on my FB apps list).  How can I restore my Jelly progress? 

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Answers

  • Cezdiamond
    Cezdiamond Posts: 6,497

    Hi Rlerwin-  Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your Jelly sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-)

    Have a lovely week!

  • Chrystie_Erskine
    Chrystie_Erskine Posts: 1

    Level 1

    A similar thing happened to me. Can you help?

  • Cezdiamond
    Cezdiamond Posts: 6,497

    A similar thing happened to me. Can you help?

    Hi! I will help you too, of course :-)
  • MaryMolly_
    MaryMolly_ Posts: 1

    Level 1

    A similar thing happened to me. Can you help?

    I also need help restoring my Jelly game. I accidentally deleted the app and I was at around level 149 I think. Hope you can help!

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