Candy Crush Jelly Saga freezing.

Question

Candy Crush Jelly Saga freezing while making purchase for extra moves or purchasing just 10 gold bars.  If I spend more it will let me.  I have spent hundreds of dollars on King games and I would at least like an explanation on why this is happening.

Karen_Nichols · Answer

Are you playing from Facebook directly? It doesn't matter whether you spend 0$ or a 1,000$, everyone can experience technical issues.

It is more than a technical issue.  I have read a lot of other people having the same problem.  If I buy more than $4.99 on more gold it goes through just fine.  But if you only spend .99 or 4.99 on more gold it just spins.  I find that more than a technical issue.  I really don't appreciate your matter of factly answer.  I only use facebook to play my games.

StuckInATree · Answer

Are you playing from Facebook directly? It doesn't matter whether you spend 0$ or a 1,000$, everyone can experience technical issues.