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Candy crash jelly level stuck @ 600 What is wrong

Jellybabes
Jellybabes Posts: 1

Level 1

I reached and completed level 600 48 hours ago and next level frozen. How can I get to next level

Answers

  • Wunderbaum
    Wunderbaum Posts: 4,398

    Hi!

    I suggest you start by a simple reboot of your iPad.

    If you have the game connected to Facebook then you could also try playing the next level there. Once completed your progress is synced back to your iPad and you can now continue from level 601.

    If the problem is still there then you might have to do a re-installation of the game.

    1) Make sure you have the game connected to Facebook or Kingdom (this will save your progress, highscores and gold bars. Your boosters and messages will get lost when re-installing so please take that into consideration)

    2) Un-install the app

    3) Reboot your phone or tablet

    4) Now it's time to download the app and install it again. Find the app on iTunes and click on 'install'

    5) After the game has been installed you should now be able to start it normally.

    6) Don't forget to connect the game to Facebook (blue button) or Kingdom (orange button) in order to retrieve your game progress, highscores and gold bars.

    Cheers 

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