Candy Crush Jelly Saga

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Candy Crush Jelly Saga

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Candy Crush Jelly progress lost after phone reset

The "usual" problem: I reset my phone to factory defaults, but did save my progress through Kingdom. That's what I thought But after resetting and login to Kingdom (never used facebook connect) it brings me back to level 1. I was on 140, I know, it's not THAT much, but I'd like to get there back Tried to log out then log back in. Didn't work. And btw after the login process it says "Disconnected from Facebook".

What to do now? Thank you in advance

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albi99 this may sound a weird solution, but it has worked for me before. Try playing Level one, then reload the game. I have had this happen a few times with other games when I start to play on a new device. It seems to need you to play before it updates and syncs with your old game. I hope it works for you too.

Thank you... I synced both Jelly and "normal" Candy Crush Saga through Kingdom before resetting. Candy Crush Saga works fine, with the exact same level, it's perfect. But with Jelly it's still level one, even on PC. So this is bad news, I guess. I'm sad, because I liked Jelly better So syncing is not working every time, I think I have to accept that...

If you check on PC and go to King.com you'll be able to see where your progress was synced at, if it comes up as level one there as well then your game might not have ever been synced.

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If you check on PC and go to King.com you'll be able to see where your progress was synced at, if it comes up as level one there as well then your game might not have ever been synced.

Thank you... I synced both Jelly and "normal" Candy Crush Saga through Kingdom before resetting. Candy Crush Saga works fine, with the exact same level, it's perfect. But with Jelly it's still level one, even on PC. So this is bad news, I guess. I'm sad, because I liked Jelly better So syncing is not working every time, I think I have to accept that...

albi99 this may sound a weird solution, but it has worked for me before. Try playing Level one, then reload the game. I have had this happen a few times with other games when I start to play on a new device. It seems to need you to play before it updates and syncs with your old game. I hope it works for you too.

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Recent Announcements

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🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
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