Candy crush jelly levels reset after update

Terrapinchad

I was up to level 645 and now after an update I'm back at level one on all devices. Please tell me that I can recover my previous progress

Cezdiamond

Hi there- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen.

As soon as you get back to me we can get this sorted :-)

Have a lovely week!