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I bought 10 gold bars on my phone. It showed that it couldn't connect and 0 bars no money taken fro
Photocrazy
Posts: 6
Level 2
in Support
For Candy Crush Jelly, I bought 10 gold bars on my phone, it showed timed out +0 bars and no money taken from your account, then I tried again and it said I already bought it. The money was taken out of paypal but I still show the 4 bars that I already had but not the 10 I tried to buy to finish a game. The game still shows the continue and Play On 9 gold bars to continue then it takes me back to try and buy them again. You owe me 10 gold bars. Of course I can not finish the game because I had to back out to bring up something else.
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Answers
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Hello.
Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this.
Kind regards,
Johnny
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