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Annette_Mahoney

iPad candy crush jelly - now says back to level 1 but the level doesn't look like level 1 and won't let me go to the next level when I win it.  iPhone doesn't seem to be affected.

 

Cezdiamond

Hi Annette-  Thanks for posting on King Care. I am sorry that you have been experiencing a problem with Candy Crush Jelly Saga on your iPad. Please try our troubleshooting steps here: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios

It is possible that you may be playing on an older device, please see this thread for more information- https://care.king.com/en/bubble-witch-2-saga/problems-with-your-games-crashing-loading-on-certain-ios-devices

Let me know how you get on :-)

Have a soda sweet weekend!